Responsible Gaming

Gambling should always be seen as a form of entertainment, not a way to earn money or solve financial problems. While most people gamble for fun, it is important to understand the risks and stay in control. Never gamble with money you cannot afford to lose, and never chase losses.

Age Verification

You must be of legal gambling age in your jurisdiction. In Malaysia, the legal age for most gambling activities is 21. We encourage all users to confirm the legal age requirements in their region before participating in any gambling activity.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you care about, consider seeking help:

• Chasing losses – continuing to gamble to win back money you have lost.
• Hiding gambling behaviour from family or friends.
• Lying about how much time or money you spend gambling.
• Borrowing money or selling possessions to fund gambling.
• Neglecting work, studies, or family responsibilities because of gambling.
• Feeling restless or irritable when trying to cut down or stop gambling.
• Gambling to escape stress, anxiety, or other emotional problems.
• Gambling larger amounts to feel the same level of excitement.

Self-Help Tools

Many gambling platforms offer practical tools to help you stay in control. Use these tools proactively:

• Deposit Limits – set a maximum amount you can deposit over a chosen period.
• Loss Limits – cap the total amount you are willing to lose in a session or timeframe.
• Reality Checks – receive periodic reminders of how long you have been playing.
• Self-Exclusion – temporarily or permanently block access to your gambling account.
• Cooling-Off Periods – take a short break from gambling for a set number of days.

Support Organizations

If you or someone you know is struggling with gambling, free and confidential support is available in Malaysia:

• Befrienders Malaysia – 24/7 emotional support and suicide prevention helpline. Visit www.befrienders.org.my or call 03-7956 8145.
• Malaysian Mental Health Association (MMHA) – offers counselling and support for addiction and mental health issues. Visit www.mentalhealth.org.my.
• Gamblers Anonymous Malaysia – fellowship of people who share their experience to help each other recover from problem gambling. Find local meetings at www.gamblersanonymous.org/ga/locations.

Take Action Today

If you recognise any warning signs in yourself or someone close to you, please do not wait. Seek help from a trusted friend, family member, or one of the organisations listed above. Problem gambling is treatable, and reaching out is the first step towards recovery.